1. Tutors should be enrolled in at least 6 hours of courses at Trinity Valley Community College. If your course load changes at any time, you are required to inform the tutor coordinator. Failure to inform the tutor coordinator about any change in your enrollment hours is cause for termination and could prevent you from being paid for your tutoring services.
2. The maximum number of hours you can work on campus is 19 hours per week. If you tutor and work elsewhere on campus, the total for both jobs must not equal more than 19 hours per week. There is no minimum amount of hours you must tutor.
3. Please realize that this is a job. Before you commit to tutoring, be sure you have enough time to handle tutoring and your own school work. Repeatedly canceling or rescheduling tutoring sessions is cause for termination.
4. Exchange phone numbers with your tutees during your first tutoring session. It is your responsibility, not the tutor coordinator’s responsibility, to call your tutees if you cannot come. If you must cancel, let your tutees know as early as possible. If you fail to inform the tutor coordinator and tutees about your absence at least 24 hours in advance, then you will be given a warning. If you obtain 3 warnings, you will be dismissed from the program.
5. Tutoring is held in the study room located inside A109 unless otherwise stated. Tutoring is not allowed in the library, snack area, or off campus and is only allowed during school hours. Remember NO food or drink allowed in the tutoring area. Be courteous of others tutoring around you!
6. Be consistent and punctual. If the tutee does not show up, you are allowed to leave after waiting fifteen minutes.
7. Be prepared for each tutoring session. Meet with the tutee’s instructor before the first tutoring session. Obtain materials and texts to help you prepare. Check with instructors periodically to ensure that your tutees are progressing. Review the Tutor Training tabs for Planning and Leading a Session. URL: http://libguides.tvcc.edu/tutortraining
8. Your red folder and any books you check out from the tutoring office must be returned to the tutor coordinator at the end of the semester. If you fail to return your borrowed textbooks, you will be charged for them.
9. It is your responsibility to keep your folder up-to-date and to ensure that your forms are turned in to the tutor coordinator on time every month. You should take your red folder to every tutoring session and keep your time sheet and individual Tutor Tracker sheets current. Be sure to receive your tutee’s signature at the end of each session in order to be paid for your time. You will only be paid for the hours documented on your time sheet. Please review time sheet procedures online. URL: http://libguides.tvcc.edu/tutortraining
10. You MUST check your email on a daily basis. You will receive daily updates regarding changes to your tutoring schedule. If you have a smart phone, it is beneficial to set your email to go directly to your phone.
11. Establish a relationship with your tutees to the point that they feel safe and comfortable with you. Encourage and motivate your students to be successful in college life. Be positive and reinforce all successful endeavors. Be patient and respectful. Please do not advise your tutees to drop their classes, no matter what grade they are making in the course. They are in tutoring because they want to try to improve that grade, and you are there to help them with that.
12. If you feel that you are unable to help your tutee, please talk to the tutor coordinator. Let the tutor coordinator know if any problems arise in the tutoring sessions. Refer any problems that you are not trained to handle to the tutor coordinator.
13. Faculty are our biggest supporters! Under no circumstance is it okay for a tutor to talk negatively about a faculty member, an assignment given by faculty, or a faculty member's course in general. If a student talks negatively about faculty in any way, your job as a tutor is to redirect the conversation and focus on a positive outlook for the student.
14. It is your responsibility to present the material in an interesting manner that the tutee can understand. Do not just read the textbook or notes to the tutee. The tutee should come to the tutoring sessions prepared. They should not expect you to re-teach them everything from class or to do the work for them. Never do the tutees’ work for them, and do not show them any previously given exams, tests, or quizzes.
15. Cell phones use is NOT allowed during tutoring sessions. The tutee should have your undivided attention. Make sure you stay focused and do not partake in off task conversation. Cells phones are only permitted in the event of an emergency.